Cancellation and Refund Policy

LAST REVISION: 20th Dec 2018

Acefactors Consulting (“Productshaala”) has a Cancellation & Refund Policy in respect of all courses/events listed on the Website, wherein users may cancel their enrolment and obtain a refund (subject to deduction of Promotional Discounts/Cashbacks, taxes, administrative charges, service and payment gateway charges etc.) except following conditions:

No cancellation and/or refunds are allowed withinThree Weeks of event start date, unless for some unforeseen reason, the class must be cancelled by Productshaala (AceFactors Consulting).

To initiate a Refund, customer can contact us at

Refund can only be initiated prior to 3 weeks of event start date for Live Online or Classroom Courses. Under normal situations, the refund shall be processed within three working weeks. At the time of cancellation,30% of the total transaction amount will be charged as website processing and handling fee.

Self-paced Online courses are not refundable.

Note: All Sales are transferable to a future date for the same event, or to another qualified person.

Reschedule/Transfer: In conjunction to above note, rescheduling or transferring candidacy to a future date and/or another location is permitted only ONCE. Any further request about the same will incur additional charge of 30% of the transaction value per request on the candidate.

Productshaala (AceFactors Consulting) may, at its sole discretion, reject requests for availing Refunds from users requesting serial or repeated refunds, or Users who have violated or are suspected of violation of the Terms of Service, Privacy Policy or any other terms and conditions of use of the Website. This Refund Policy is a part of, and incorporated within, the Terms of Service. As a condition of registering with and using the services offered through this Website, you expressly acknowledge that you have read and understood this Cancellation & Refund Policy and you agree to be bound by its terms and conditions. If at any time you disagree with this Cancellation & Refund Policy or any part of it, your sole remedy is to cease use of all Productshaala (AceFactors Consulting) services immediately. However, any transactions occurring prior to the date of such termination shall be governed and controlled in full by the terms of this Cancellation & Refund Policy.